THINGS TO EXPECT FROM YOUR AUTO GLASS REPAIR SERVICE PROVIDER
If your windshield is cracked or chipped, it’s important to call in an expert to fix it right away. Not only are small problems less expensive to repair, but a damaged windshield may also leave you more vulnerable in the event of an accident. Before choosing a local glass repair company, there are a few things to consider to make sure that you’re hiring the best people for the job.
YEARS OF EXPERIENCE
A lot of skill and training goes into repairing and replacing auto glass. That’s why most people don’t even attempt to do it on their own. When choosing a glass repair service provider, find out how much experience they have in the industry. Every technician should be fully trained and have plenty of hands-on experience. Ask to see examples of their work. Whenever possible, read reviews and testimonials from past customers.
ALWAYS PUNCTUAL
When you make an appointment to have your auto glass repaired, you expect that they will show up on time and ready to work. Punctuality says a lot about a company. Being on time is also what makes mobile auto glass repairs so convenient. If for any reason the technicians are running behind, it’s up to them to inform you well in advance.
THE RIGHT EQUIPMENT
Windshields can’t be repaired or replaced without the right tools. Auto glass tools are very specialized and unique to the industry. A reputable auto glass repair service provider should always have everything they need on hand. Even if something unexpected comes up, they should be prepared. The best companies are ready for any type of glass repair, no matter how complex.
HONEST AND FAIR
As the consumer, you rely on your auto glass technician to be upfront and honest at all times. If they discover that you need a replacement instead of a repair, they should tell you as soon as possible. If the job is going to take more time than anticipated, you want to be informed right away. Having an open line of communication really sets the best auto glass repair companies apart from the rest.
OFFERS A QUOTE
A reputable auto glass company will never begin work without providing you with a fair quote. This way, you know how much money you will owe once the job is complete. Quotes from various companies may differ depending on their labor costs and the type of glass they use. If a company refuses to provide an estimate, they may try to add on more expensive work that doesn’t need to be done.
STANDS BEHIND THEIR WORK
A truly great auto glass repair provider will stand behind the work they do. Oftentimes, a warranty is offered on repairs and replacements. Ask in advance to know whether the company has a full or limited warranty on their work. If they do, you can trust that they will provide you with great service no matter what.
Always do some research before hiring a local auto glass repair service provider. By asking questions in advance, you’ll get to know more about what the company stands for. At Protech Auto Glass, we strive to provide every customer with the best and most reliable service in town.